• How to install FIleBound Connector? Here is the step by step.

  • Forgot password? Click here to reset it.
     

  • The Scan button is greyed out. I cannot scan.  The user needs to find the target folder first. Once it is located or created the button is enabled automatically. Watch this video to review the process.
     

  • IP Range error? Contact your IT person to permit the program to run over the windows firewall.
     

  • Is it FileBound Connector compatible with Mac Users?: No. Mac users need to use the Web interface only. The Connector is only compatible with Windows devices. Please check this helpful Guide for using the Web Viewer.
     

  • More questions? Please use the Online Help
     

  • Support email for the IT person at the campus level: support@uplandsoftware.com

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